Last updated: August 2, 2026
We want you to be glad you shopped with purpose. This policy explains how refunds, returns, and exchanges work for WeDoGood products. Because 100% of profits supports our mission, we ask for your understanding of the terms below.
Digital editions, including the Fillable Interactive PDF, iPad, and Kindle editions, are non-refundable once the download or access link has been delivered, because these items cannot be returned. If you have not received your file, or your link is not working, contact us within 14 days and we will make it right.
If a physical item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with your order details and a photo, and we will arrange a replacement or refund. Unused physical items in original condition may be returned within 14 days; return shipping is the customer’s responsibility unless the item was damaged or incorrect.
Email info@wedo-good.com with your name, order date, the edition or item, and a short description of the issue. We aim to respond within 24 to 48 hours and to resolve approved refunds within 5 to 10 business days to your original payment method.
Donations are non-refundable to the extent permitted by law. If a donation was made in error or as a duplicate, contact us promptly and we will review your request in good faith.
We are a small, mission-driven team and we care about doing right by you. If anything about your order is not what you expected, please reach out; we will always try to find a fair solution.
Questions about this policy can be sent to info@wedo-good.com.
